Support and FAQs
Our thoughts are with every member of the community affected by the impacts of coronavirus. We’re doing everything possible to continue to serve you during this time.
Some card transactions will appear as pending on your account until the payment is fully processed. How long will a transaction remain in pending? Generally it takes about 3 to 5 business days to process a transaction, although it can take up to 10 business days or longer. During the time a transaction is pending the transaction amount is deducted from your ‘available funds,’ but your ‘account balance’ is not affected. You use your card to buy goods/services from a merchant There’s an online check to make sure your card is valid and you have enough money to pay We authorise your transaction and the amount is deducted from your available funds. The transaction shows as ‘pending’ on your account The merchant sends us their transaction file for settlement, and we send the merchant your transaction payment Your transaction is no longer pending and your account balance reduces by the transaction amount Pending transactions are useful as you get to see in real-time when you have made a payment or withdrawal. This means you don’t have to wait up to 10 business days for payments to be processed to see what you’ve spent and you can avoid any surprises such as accidentally overdrawing your account.
Depending on the method of transfer. Armored Truck services might depend on the distance, we do not take the fastest route but the safest. So this might affect the delivery time but for within the country the delivery period is less between 1-5 Days. Between Garda World and your local bank, it usually takes between 24-72 Business Hours.
When a transaction appears as pending on your account it means it’s not complete. You’re unable to stop or cancel the transaction until it is complete. It generally takes 3 to 5 business days to process a transaction, although it can take up to 10 business days or longer. You need to wait until the transaction is complete and is no longer a pending transaction if you wish to dispute it. If you have a transaction that hasn’t disappeared.
We pride ourselves with Integrity and our Customers Satisfaction, hence we always take all the burdens first and try to give you a stress free transaction. With this said, there is nothing to worry about when you work with us.
Armored Truck services might depend on the distance, we do not take the fastest route but the safest. So this might affect the delivery time but for within the country the delivery period is less between 1-5 Days. However public holidays might affect we always try to be as swift as possible.
Debit Cards are only offered to regular accounts with balance below £100,00.00 and a daily limit of £1,000.00. So if you can not apply for a debit card, the reason might be due to your Account Type.
Taxes rate are dependent on the country, state or province where your money is being registered or transferred to. Garda However charges only a subsidized fee of 0.1% of the money during any transaction.
Kindly write to us via email support@gardaworld.website or contact your Account Manager.